This privacy statement discloses the privacy
practices for this web site.
Information Collection and Use
Victorian Trading Company is the sole owner of the
information collected on this site. We will not
sell, share, or rent this information to others
in ways different from what is disclosed in this
statement. Victorian Trading Company collects information
from our users at several different points on our
We request information from the user on our order
and catalog request forms. Here a user must provide
contact information (like name and shipping address)
and financial information (like credit card number,
expiration date). This information is used for billing
purposes and to fill customer's orders. If we have
trouble processing an order, this contact information
is used to get in touch with the user.
We request information from the user if they request
a gift certificate. This information is used to
help verify that the person redeeming the certificate
is the intended recipient.
A cookie is a piece of data stored on the user's
hard drive containing information about the user.
Cookies are required for maintaining the shopping
cart, and this site will not function correctly
if they are disabled. Information collected from
customers via the cookie is used to set user preferences.
Cookies are not shared with any third party.
We use IP addresses to analyze trends, administer
the site, track user's movement, and gather broad
demographic information for aggregate use. IP addresses
are not linked to personally identifiable information.
This web site contains links to other sites. Please
be aware that we at Victorian Trading Company are
not responsible for the privacy practices of such
other sites. We encourage our users to be aware
when they leave our site and to read the privacy
statements of each and every web site that collects
personally identifiable information. This privacy
statement applies solely to information collected
by this Web site.
Surveys & Contests
From time-to-time our site requests information
from users via surveys or contests. Participation
in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not
to disclose this information. Information requested
may include contact information (such as name and
shipping address), and demographic information (such
as zip code, age level). Contact information will
be used to notify the winners and award prizes.
Survey information will be used for purposes of
monitoring or improving the use and satisfaction
of this site.
Tell-A-Friend and Send-a-Hint
If a user elects to use our referral service for
informing a friend about our site, we ask them for
the friend's name and email address. Victorian Trading
Company will automatically send the friend a one-time
email inviting them to visit the site. Victorian
Trading Company does not store this information.
Victorian Trading Company stores e-greeting sender
and receiver e-mail addresses. This information
may potentially be used to identify and block the
sender of abusive messages. Victorian Trading Company
must be notified by the recipient of such messages
before any action may be taken. We do not examine
the content of personal messages, and our employees
do not have access to this information.
Victorian Trading Company does not retain personal
messages beyond the stated expiration date of the
e greeting card. No information associated with
e greetings is released to any third party.
This website takes every precaution to protect
our users' information. When users submit sensitive
information via the website, your information is
protected both online and off-line.
When our catalog request/order form asks users to
enter sensitive information (such as credit card
number), that information is encrypted and is protected
with the best encryption software in the industry
- SSL. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked,
or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive
information online, we also do everything in our
power to protect user-information off-line. All
of our users' information, not just the sensitive
information mentioned above, is restricted in our
offices. Only employees who need the information
to perform a specific job (for example, our billing
clerk or a customer service representative) are
granted access to personally identifiable information
If you have any questions about the security at
our website, you can send an email to
Site and Service Updates
We also send the user site and service announcement
updates. Members are not able to un-subscribe from
service announcements, which contain important information
about the service. We communicate with the user
to provide requested services and in regards to
issues relating to their account via email or phone.
Correction/Updating Personal Information
If a user's personally identifiable information
changes (such as your zip code), or if a user no
longer desires our service, we will endeavor to
provide a way to correct, update or remove that
user's personal data provided to us
Our users are given the opportunity to 'opt-out'
of having their information used for purposes not
directly related to our site at the point where
we ask for the information. For example, our order
form has an 'opt-out' mechanism so users who buy
a product from us, but don't want any marketing
material, can keep their email address off of our
Users who no longer wish to receive our newsletter
or promotional materials may opt-out of receiving
these communications by clicking on the opt-out
link provided at the bottom of each email.
Users of our site are always notified when their
information is being collected by any outside parties.
We do this so our users can make an informed choice
as to whether they should proceed with services
that require an outside party, or not.
Notification of Changes
post those changes so our users are always aware
of what information we collect, how we use it, and
under circumstances, if any, we disclose it. If
at any point we decide to use personally identifiable
information in a manner different from that stated
at the time it was collected, we will notify users
by way of an email. Users will have a choice as
to whether or not we use their information in this
different manner. We will use information in accordance